Last updated: April 7, 2026
These terms and conditions of use and sale (hereinafter the “T&Cs”) apply between Growspot Ltd., having its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (hereinafter “Growspot”) and the company that has subscribed to the Services via Growspot's website (hereinafter the “Client”).
“Administrator” means A User with rights to add Users, make a Subscription, or modify the existing Subscription.
“Account” means Each User's account. An Account is linked to a Workspace.
“Credit” means The fictional unit of accounting allowing Users to enrich their Client Data. A Credit is neither exchangeable nor refundable and has a validity period after which it is no longer usable.
“Contract” means The contractual ensemble composed of the potential Quote, these Terms and Conditions, and the DPA.
“Client Data” means The data provided by Clients to be enriched.
“Enriched Data” means Client Data enriched with email addresses and/or phone numbers returned by Providers.
“Software” means The platform accessible from https://app.breaknorm.hu/
“Owner” means The Administrator who created the Workspace.
“Providers” means The companies enabling Client Data enrichment.
“Service” means All Software functionalities to which Users have access.
“Subscription” means The commitment concluded between the Client and Growspot regarding the provision of the Service. A Subscription is monthly when the commitment is made for one month, automatically renewable. A Subscription is annual when the commitment is made for one year, automatically renewable. A Subscription is one-time payment when the commitment is made for the validity period of the Credits and is not automatically renewable.
“User” means A person, whether or not a member of the Client's staff, authorized by the Client to have an Account and use the Service. The User does not have rights to add other Users, make a Subscription, or modify the existing Subscription.
“Workspace” means The Client's main account, to which several User Accounts can be linked, allowing for making a Subscription and using the Service.
These words have the same definition whether in singular or plural and can be used interchangeably.
The Contract concluded between Growspot and the Client consists of the following documents in order of priority: the signed Quote, when it exists, (hereinafter the “Quote”), these Terms and Conditions of Use and Sale, the Data Processing Agreement (hereinafter the “DPA”). In case of contradiction between one or more provisions of the contractual documents comprising the Contract, the provisions of the higher-ranking documents shall prevail.
The Contract constitutes the entire agreement between the Parties. It prevails over any other general terms and conditions of purchase, sale, or service of either Party as well as any agreement, written or verbal, between the Parties having the same purpose.
The Terms and Conditions aim to define the terms and conditions applicable to the use and sale of the Service provided by Growspot.
The Client declares and warrants that it has the legal capacity or authorization from the person authorized to bind the Client to enter into the Contract.
Growspot has developed Software available in SaaS mode allowing the Client to enrich its Client Data through the Service functionalities. For enriching Client Data, Growspot relies on a network of Providers. The enrichment is performed in cascade as Growspot queries, on behalf of its Client, several Providers to obtain the information sought by the Client. Growspot does not have an enrichment database and does not build such a database. The data transfer takes place between the Providers and the Client. Growspot only intervenes to facilitate this transfer and communicate the Clients' requests to the Providers.
The Service functionalities notably allow the Client to find phone numbers and email addresses of their prospects, integrate and connect the Software to other tools, particularly via API.
A complete presentation of the Service and functionalities is available on Growspot's website at the following address: https://breaknorm.hu/
The Client acknowledges being informed and having ensured that the Service provided by Growspot corresponds to their expectations and needs.
The Client accesses the Service by creating an Account directly from Growspot's website.
When the Client creates an Account, they can add or link other Users to this Account to create a Workspace. The Client is responsible for the identification, addition, selection, and removal of Users benefiting from the Service. The Client is also responsible for the use of the Service and Software by its Users.
The information provided by the Client during Account creation must be up-to-date, complete, and truthful. Growspot may request confirmation from the Client of their information and may request any proof whatsoever. In case of doubt about the Client's real identity or the truthfulness of the information provided, Growspot may suspend the Client's access to the Service and Software.
The Administrator and Owner can receive free credits or purchase credits to enrich their data (hereinafter the “Subscription”). The Subscription can be monthly, annual, or one-time payment.
The Client acknowledges and accepts that only an Administrator or Owner can proceed with a Subscription or modify a Subscription from the Workspace.
The free allocation of credits is at Growspot's discretion. In case of suspected abuse or for any other reason specific to Growspot, Growspot reserves the right to refuse the free allocation of credits without incurring any liability in this regard.
The use of the Service and resulting outcomes is solely the Client's responsibility.
The Client commits to comply with the Contract and applicable regulations when using the Service and resulting Enriched Data. It is the Client's responsibility to ensure compliance with applicable regulations regarding personal data, particularly to inform concerned individuals and, if necessary, obtain their consent, to proceed with the enrichment and processing of their data. The Client commits not to make any unlawful or prohibited use of the Service and resulting Enriched Data. The Client is advised to use only professional email addresses for all marketing purposes.
The Client and Users commit not to:
To benefit from the Service, the Client must have a reliable and secure internet connection.
It is the responsibility of Clients and Users to ensure the security of access to their Accounts, particularly by choosing robust passwords that conform to the state of the art, alerting Growspot of any unusual access, and not sharing their Accounts.
Growspot is not held liable in case of fraudulent access to Services and Software resulting from carelessness, negligence, error, or omission by the Client or Users.
Growspot commits not to use Client Data to build a database.
The Client authorizes Growspot to process their Client Data so that Growspot can provide the Service. In this regard, the Client particularly authorizes Growspot to store, communicate, modify, sort, and analyze Client Data.
Growspot enriches the Client's data according to the Client's request and by using Providers on their behalf and under their orders. The Client acknowledges that the quality of Enriched Data depends on the Providers and communicated Client Data and that Growspot is not responsible for it.
The Client commits to taking measures and implementing necessary technical and organizational devices to ensure IT security during integrations and API use.
In case of Service suspension in one of the cases provided for in the Contract, the Client and their Users no longer have access to the Workspace and their Accounts.
The Client is notified of the suspension and its cause by email or through the chat present on Growspot's website. They have a period of seven (7) calendar days to end the cause of suspension. Failing this, Growspot reserves the right to terminate the Contract under the conditions of Article 16.
Growspot strives to provide permanent access to the Service and Software, except during maintenance downtime, in case of suspension provided for in the Contract, or in case of unavailability caused by circumstances external to Growspot, including in cases of Force Majeure.
Growspot makes reasonable efforts to maintain access to Services and Software. However, the Client acknowledges and accepts that Growspot cannot guarantee that the Services and Software will function without interruption and without error.
The Client can report any incident relating to the provision of Services and Software by email to: [email protected]
Growspot reserves the right to perform maintenance operations, updates, and improvements to the Services and Software.
When possible, these actions are planned for the end of the day, at night, on weekends, and holidays. When these actions must be carried out during another period, Growspot informs the Client at least four (4) calendar days before.
The Client acknowledges that Growspot may add, modify, or remove functionalities of the Services and Software, API, integrators, or the list of Providers without these changes engaging Growspot's liability.
This Contract enters into force upon signing the Contract or accepting the Terms and Conditions during Workspace creation and remains in force until the deletion of the Workspace or until the end of the Subscription, whichever is later.
The Contract can be terminated by ending the Subscription under the conditions provided in Article 16.
When the Client opts for a Monthly Subscription, each month their Monthly Subscription is automatically renewed and their Workspace is automatically credited with the number of Credits for which they have committed. Credits have a validity period of three (3) months from their date of addition to the Workspace. The Client can end their Monthly Subscription at any time under the conditions of Article 16.
The Client can increase or decrease the number of Credits in their Monthly Subscription by updating their Subscription directly from an Administrator or Owner account.
When the Client opts for an Annual Subscription, each year their Annual Subscription is automatically renewed and their Workspace is automatically credited with the number of Credits for which they have committed. Credits have a validity period of twelve (12) months from their date of addition to the Workspace. The Client can end their Annual Subscription at any time under the conditions of Article 16.
When the Client opts for a one-time credit purchase, their Workspace is credited with the number of Credits to which they have subscribed. Credits have a validity period of six (6) months from their date of addition to the Workspace.
The Client cannot decrease the number of Credits. When the Client wishes to increase the number of Credits, they proceed with a new one-time payment Subscription.
The Administrator or Owner can request the deletion of their Workspace by sending an email to [email protected]. Growspot responds by informing them of the consequences of deletion and requesting validation.
Workspace deletion has the following consequences:
The Service is provided to the Client in exchange for payment of the price agreed between the Parties. The price is indicated excluding VAT and other taxes, duties, or services payable by the Client.
The price depends on the type of Subscription and number of Credits.
When the Client subscribes to a Monthly or Annual Subscription, the monthly or annual price is immediately payable through Stripe. The Client acknowledges and accepts that they will then be automatically charged the price amount at the beginning of each month or year, on the anniversary date of their subscription.
When the Client subscribes to a one-time payment Subscription, the price is immediately payable through Stripe on the day of their subscription.
In case of late payment of one or more invoices, the Client is liable for late payment penalties without the need for a reminder. The applicable interest rate is the European Central Bank's semi-annual key rate in effect, increased by ten (10) points.
A fixed compensation of forty (40) euros is also due for recovery costs. Access to Services is subject to compliance with the payment deadlines. In case of non-payment, Growspot reserves the right to suspend the Client's access immediately.
Service suspension does not entail price reduction or refund.
In case of payment dispute, the Client must communicate their dispute to Growspot within twenty-five (25) calendar days from the payment date, including the invoice number and the reason for the dispute.
In exchange for payment of the price, Growspot grants the Client a personal, non-exclusive, non-assignable, and non-transferable right to use the Service and Software according to the terms provided in the Contract.
The right of use does not confer any ownership rights to the Client over the Service, Software, and their component elements.
Growspot owns all intellectual property rights related to the Service and Software or has the necessary intellectual property rights to exploit them. The Contract does not transfer ownership of any of these rights to the Client.
All elements that compose the Service and Software, including their structure, content, and appearance are and remain the property of Growspot. Any unauthorized reproduction or use by the Client of these elements constitutes an act of infringement.
If an infringement action is brought by a third party against one Party, the other Party shall defend and indemnify against all damages awarded under an enforceable court decision.
Growspot does not indemnify the Client for violations resulting from (i) unauthorized combinations; (ii) modification by the Client; (iii) failure to install updates; (iv) unauthorized use; or (v) use and processing of Client or Enriched Data.
The Parties authorize each other to use their names, trademarks, logos, and website addresses free of charge throughout the Contract duration and exclusively as commercial references.
Growspot is bound by an obligation of means regarding Service provision.
Each Party is responsible for the proper execution of obligations placed upon it by the Contract. Growspot's total liability is limited to the amounts paid by the Client during the twelve (12) months preceding the date of the claim.
Growspot is in no case liable for indirect or unforeseeable damages particularly in case of loss of revenue, commercial prejudice, loss of opportunity, or loss of potential savings.
The Parties are not responsible for any loss resulting directly or indirectly from a case of force majeure.
Each Party commits to ensuring the confidentiality of all documents and information of a technical, legal, commercial, industrial, financial, or strategic nature relating to the other Party (hereinafter “Confidential Information”). Each Party commits not to disclose them without the written and prior authorization of the other Party.
This obligation does not extend to documents and information (i) of which the receiving Party already had knowledge; (ii) already public; (iii) received from a third party legally; or (iv) required by judicial authorities.
This confidentiality obligation continues to produce its effects during the five (5) years following the end of the Contract.
The Client commits to using the Service in compliance with their obligations regarding applicable personal data regulations.
In the context of personal data processing necessary for Service provision, Growspot acts as a data processor of the Client, who is the data controller. As such, a DPA is concluded between the Parties and annexed to the Terms and Conditions.
In the context of the contractual relationship, Growspot acts as a data controller and processes personal data for: negotiation and conclusion of the Contract; management of Accounts and Workspace; and monitoring of commercial relationship.
Data subjects can exercise their rights directly with Growspot and file a complaint with the ICO. The Client can refer to the privacy policy available on Growspot's website.
The Client can terminate the Contract by opposing the tacit renewal of the Subscription. This opposition is made directly by the Client by clicking “Cancel subscription” in their Workspace. For a Monthly Subscription, the opposition is effective on the last day of the current month. For an Annual Subscription, the opposition is effective on the last day of the current engagement year.
The Client can also terminate when Growspot does not respect their contractual obligations, after a 30-day notice period.
Growspot can terminate the Contract at any time by opposing the tacit renewal of a Subscription, or when the Client does not respect their payment obligations (effective immediately).
Growspot can also terminate when it considers that the Client uses the Services in a manner contrary to the Contract or harmful to Growspot or third parties.
In case of termination, the Client can no longer use the Service. They are responsible for ending integrations and APIs.
The Parties are not responsible for consequences of any total or partial non-performance when it results from a case of force majeure as defined by Article 1218 of the Civil Code.
If a force majeure event prevents one of the Parties from performing an essential obligation for more than thirty (30) calendar days, each Party can terminate the Contract as of right without compensation.
Growspot has the right to unilaterally modify the Contract and API documentation. Substantial modifications are communicated to the Client within fifteen (15) calendar days before their effective date.
The Client has the right to refuse substantial modifications by terminating the Contract under the conditions provided.
The Client is not authorized to delegate, assign, or transfer all or part of the rights and obligations arising from the Contract without Growspot's prior written agreement.
Growspot is authorized to delegate, transfer, or assign all or part of the Contract to any third party or affiliated company, without needing the Client's written agreement.
The Contract is subject to English law. In case of a dispute, the Parties commit to attempting to resolve their differences amicably. If the Parties cannot reach an amicable resolution, they must bring their dispute before the courts of England and Wales.